What is True Back?
True Back is a patented, trademarked FDA registered Medical Device designed to reduce and relieve back pain easily, effectively and naturally.
How does True Back work?
While laying on True Back, the spine floats in the center channel. The thirty suspension points molded into the center rails support your body weight and create pressure to the muscles which are located on each side of the spine (musculoskeletal system). The pressure enables the muscles to relax which increases blood flow. While lying on True Back, the individual is passively stretched in opposite directions while being supported in the correct position.
How often should I use it?
Treatments take only a few minutes, for best results it is recommended to use once or twice a day. Treatments may vary from 30 seconds to 10 minutes each direction. You decide on the length of time that you need. Please note it is more beneficial to use True Back frequently for shorter periods, rather than infrequently for longer periods.
How soon should I expect results?
If your back pain took many years to develop please don’t expect an overnight cure. While many users report a dramatic sense of relief within a week, the common found time period is 3 to 6 weeks.
Is True Back Safe?
Yes
Can I use it anywhere?
True Back is very lightweight (4lbs) and portable.
Can True Back help upper back and /or neck pain?
Yes. The uniqueness of True Back’s design is to work your neck, shoulders, upper, middle and lower back pain. This is achieved by simply turning the True Back around. Starting with the high end towards the head, this will effect the neck and upper back. With low back pain the True back will help pain related to spinal compression, including sciatica, spinal stenosis, facet joint syndrome, muscle spasms, and herniated / bulging discs. With the high end towards the base of your spine, this will effect the lower and middle back.
Are there any medical conditions which I should avoid using True Back?
If you are pregnant or you have had any recent back surgeries, including fusions, cementing, pins, rods, cages, it is recommended to consult your physician to see if True Back is right for you.
Is Assembly required?
No. True Back comes completely assembled and ready to use.
How long does it take to get my True Back?
Orders ship out the next business day.
What does the package include?
You will receive:
• True Back
• Foam inserts ( removable for increase traction)
• Informative brochure
• Instructional DVD ( formatted for DVD players only )
• Comfort Pillow
• Free 2 oz tube of True Blue Joint and Muscle Cream w/ Emu oil.
Is True Back available in stores?
True Back is only available on-line or by calling our Customer Service Department toll free at 1-888-999-8109 to order.
What is the return policy?
True Back offers a 90 day full money back guarantee (less shipping/handling). Should you decide to return it please refer to the instructions on the back of you invoice/packing slip. Be sure to keep all original packing materials as well.
Is there a warranty?
True Back is guaranteed to be free of any manufacturer’s defects. Should there a defect please call our customer service department at 1-888-999-8109. We will replace the device at no additional charge. This warranty does not cover misuse or damage by shipper.
Can I get Rush Shipping?
Yes. Rush shipping is available within the Continental United States only at $28.95. A physical address is required to send as Rush as well.
What if I’m in Canada?
For $29.95 per unit ($5.95 for each additional unit) we can ship to Canada. This includes taxes and customs charges.
How about Alaska, Hawaii and Puerto Rico?
Yes, for $19.95 per unit ($10.00 for each additional unit) we can ship to Alaska, Hawaii and Puerto Rico.
Do you ship to Europe?
Yes, for $39.95 per unit we can ship to Europe.
Are there discounts for medical professionals?
Please call our customer service department at 1-888-999-8109, Mon-Fri 8a-5p EST for details.
How can I become a reseller?
Please call our customer service department at 1-888-999-8109, Mon-Fri 8a-5p EST for details.