Privacy Policy

This privacy policy discloses the privacy practices for www.trueback.com. This privacy notice applies solely to information collected by this website.

Changes to Privacy Policy

We reserve the right to change the terms of this Privacy Policy. We encourage you to check this page regularly. Your continued use of this website following any changes to this Privacy Policy will constitute your acceptance of such changes.

Your IP Address

Visits to the trueback.com website are logged to assist with customer experience improvement and the prevention of malicious use of the True Back web properties. This information collected includes IP address, browser information, length of visit and other non personal information. This information will never be released to third parties with the exception of law enforcement at their specific request. Our credit card processor, authorize.net also records IP addresses from which transactions are processed.

Cookies

This website uses cookies to keep track of your purchases and other activity on the website in order to enhance your experience on this website.

A "cookie" is a small data file transferred by a website to your computer’s hard drive. Accepting the cookies used on this website does not give us access to your personal information, but we may use the cookies to identify your computer. Cookies are typically classified as either "session" cookies or "permanent" cookies.

• "Session" cookies do not stay on your computer after you leave our website or close your browser. The aggregate information collected permits us to analyze traffic patterns on our site. This can enable us over time to provide a better experience on our site by improving content and making our site easier to use.

• "Permanent" cookies are those that remain on your computer. They are used to facilitate shopping, personalization and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on Web pages where a login is required. "Permanent" cookies can be manually removed by the user.

Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of this website that will not be available to you and some Web pages may not display properly.

Information We Collect from You

While you are on this website we may collect personal information from you. Personal information may include information you provide to us while making purchases, or requested information from links on this site, such as your name, address, phone number, and email address. Personal information may also include information we gather about you while on this website such as your purchase history. If you place an order with us, our order forms require that you provide financial information (like your credit card number) as well.

How We Use Personal Information

We are the sole owners of the information collected on this website. We will not share your information with any third party outside of our business, other than as necessary to fulfill your order or request, e.g. to ship your order to you.

We will keep your personal information for customer service, to provide you with information that you may request, or to contact you when necessary in connection with transactions entered into by you from this site. We may also use your personal information for internal business purposes, such as analyzing and managing our business. We may also use your personal information to contact you about offers or promotions from True Back and Morcent Import Export, Inc.

Our Security Precautions

This website has security measures in place to protect against the loss, misuse and alteration of the information under our control. We use industry standard technology to protect the security of your information. We encrypt all of your personal and financial information and use our best efforts to prevent it from being read or intercepted as the information travels over the Internet.